New platform reducing visits to banks, speeding transactions is presented to PM

A new digital platform named “Know Your Customer”, which allows citizens to complete transactions and requests online instead of showing in person at their banks, was presented to Prime Minister Kyriakos Mitsotakis by Digital Governance Minister Kyriakos Pierrakakis on Thursday.

Established in the context of the ministry’s broad digital transformation of public services, the new platform allows citizens and businesses to remotely update personal information or complete bureaucratic tasks by submitting official state documents and other required certificates.

The platform also simplifies the process of opening a new bank account or managing an existing one, noted the prime minister, helping to “eliminate bureaucracy and protecting personal data and information even more efficiently.”

Improvements of this kind will continue in all sectors and are part of what the National Recovery Plan “Greece 2.0” will fund, continuing this digital transformation, noted Mitsotakis.

The service will soon be extended to include transactions with telecommunications providers and insurance funds, Pierrakakis pointed out.

The new platform “s one of those reforms that are not visible but are fundamental in saving time, cost and hassle,” said Bank of Greece Governor Yannis Stournaras at the meeting.

Bureaucracy is minimized and daily life is made easier for the citizen, through the “Know Your Customer” platform, said Finance Minister Christos Staikouras.