More than 87,300 passengers who traveled to Greece between 15 June and 15 September 2018 can claim compensation from airline companies in accordance with the European Regulation EC261 on passenger rights for air transport, said AirHelp, the world’s largest air passenger rights’ advocate, on Thursday.
Furthermore, there are another 49,300 air travelers have not received compensation for issues they faced in the summer of 2018, and are at risk of losing the opportunity to be compensated by up to 600 euros per person.
The largest number of passengers who encountered a problem with their flight and are entitled to compensation used the airports of Athens, Heraklion, Corfu, Thessaloniki and Rhodes, largely due to greater traffic through these airports, while only a small number of passengers faced travel-related issues at the airports of Kozani, Skyros and Lemnos, due to limited passenger traffic.
European Regulation EC261 allows passengers to claim compensation in the event of a flight delay longer than three hours, and also in cases when they are denied boarding.
It also provides for compensation after flights cancellations, when the airline is at fault, when flying from an EU airport on an airline of any country, and when flying to an EU airport on an EU airline.
Airlines may waive this obligation only in exceptional circumstances, such as extreme weather, terrorism or sabotage, or because of passenger safety risks like air traffic control issues.
Under regulation EC261, passengers can claim compensation of up to 600 euros per person, for up to three years after the flight.
For more information, passengers can visit the site https://www.airhelp.com/el/ and insert information about their flight.